F.A.Q.

  • We recommend saving as a .PDF with embedded or outlined fonts. Remember to flatten your files before uploading.
  • You may send the file in the following types:
    • pdf
    • jpg
    • jpeg
    • tif
    • tiff
    • eps
    • png

If you send us an RGB file, there is a chance that a color shift may occur and you may not be satisfied with your job.

These colors are in RGB

rgb colors

These are the same colors but in CMYK

cmyk colors

You should always start and finish your designs in CMYK color mode.

Low resolution files may be printed as is or will be placed on hold until we receive new files, slowing your turnaround.

These are 72 dpi low res images 

low resolution image

These are the same images but at 300 dpi 

high resolution image

The minimum color resolution is 300 DPI Resolution in CMYK or Grayscale Color Mode.

Bleed must extend past the cut-line and will be trimmed from the product during the final cutting phase. When the image is required to extend all the way to the edge, bleed is needed to preserve the finished look and the quality of the final product. 

Please keep all text at least 0.125" inside the cut-line. 

- The bleed for Standard Products is 0.125". 
- The bleed for Booklets and Presentation Folders is 0.25". 
- For large format products, please see the LargeFormatFAQs for individual substrate guides. 

We recommend using our templates at all times.

image show cut line

Yes, but if the border is too close to the cutline, it may be cut off-center slightly.

image with border

We cut through many sheets at a time, so watch your borders to avoid an unwanted mistake.

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